| John Romero is a Casino Marketing Consultant, Writer
and Lecturer specializing in direct mail, database building, floor promotions
and direct response advertising for gaming clients in the US and abroad.
His irreverent marketing column became a standout in International Gaming
& Wagering Business Magazine from l985 through 2005. He was the featured
marketing speaker for 10 years in IGWB's World Gaming Congress & Expo.
John has authored two casino industry best-sellers. In 1994 came "Casino
Marketing," a collection of his marketing essays in IGWB from 1985 through
1994. The relentless logic in these unusual pieces, most of them devoted
to direct marketing, is credited for pushing the industry into the database
revolution.
His second. "Secrets of Casino Marketing," was published in 1998.
In it, John reveals the persuasive sales tactics he uses to find casino players,
bind them to his client casinos, and keep them coming back.
His direct mail package for the Las Vegas Tropicana in l986 drew a
75% response and won him a Gold Echo from the Direct Marketing Association,
New York (the Echo is an award based on sales results, not on beauty).
A magazine ad for Lady Luck Casino Hotel in Las Vegas produced $l5
in revenue for every dollar spent on it and won him a Silver Echo in l987.
A mailing package for the former High Sierra, Lake Tahoe, led to the casino's
largest New Year's Eve handle of the 80's and won him a second Gold Echo
in l988.
John's views on advertising are untraditional--even radical. He asks,
"If an ad doesn't make a sale or capture a prospect name, what good is it?"
He shuns flashy and expensive 4-color ads in favor of "long copy" black-and-white
ads written to look like magazine or newspaper feature stories. And he prefers
to sell with long, benefit-packed letters instead of elaborate and costly
invitations and brochures.
One of his most successful lead-generating ads (for the Claridge in
Atlantic City) contained l,087 words. Written under the byline of Roger Wagner,
then Claridge president, the one-time ad aimed at dollar slot players drew
hundreds of personal, responses. A "newsfeature" magazine ad for Lady Luck
ran 802 words. A series of "long copy" ads for Universal Slots, and later
for VLC, averaged 876 words.
John's direct mail letters, written in a breezy, personal style, run
to four pages for casino clients (and up to l6 pages for other clients outside
the gaming industry). Each is crafted to appeal to the casino segments and
player attitudes that Romero learned while building business in Las Vegas,
Reno, Lake Tahoe, Laughlin, Atlantic City, the midwest, Mississippi and the
Bahamas.
He understands both casino and player as few marketing and advertising
specialists do. "I lived on the casino floor," says John. "That's where marketing
theory ends and reality begins. That's where you learn the business. That's
where you learn what goes on in the minds of your customers."
John is a former sports editor (the Las Vegas Review-Journal) and
feature writer for Associated Press, United Press International and Sports
Illustrated. He was voted Nevada's Best Sportswriter and Best Sportscaster
in consecutive years. |
But the casino business beckoned, and he began his
gaming career with the former Del Webb's Sahara, Las Vegas, in l960. He became
the resort's Director of Advertising, Publicity and Promotion in 1962.
He soon discovered the pulling power of direct mail and "converted"
from the mass market advertising used by most casinos in the 1960s to pinpoint
direct marketing and direct response advertising. He modernized the Sahara's
database and used it as his primary marketing tool.
In 1964, he conceived and for 15 years directed the Sahara's "Super
Sahara Celebration," the first of the large scale casino promotions and cash
giveaway events that have become a staple of gaming marketing. The "Super
Sahara Celebration" featured 14 straight hours of events based on the casino
games and slots and turned the casino's worst month of the year (December)
into one of its best.
In 1975, he conceived the idea of gaming in tournament format. In
one afternoon he wrote most of the rules and regulations that to this day
govern 21 tournaments, including the rotating marker that dealers use to
start each hand.
In l979, after l9 years as marketing director of the Sahara, he formed
his own Las Vegas advertising company. Simultaneously, he became a co-founder
and principal owner in International Gaming Promotions, Inc., which promoted
gaming tournaments worldwide. With his IGP partners, he co-founded Players
International, Inc., a public company, in 1986. (Players was acquired by
Harrah's in early 2000.)
John left Players in the mid 80s to form John Romero Direct Marketing.
He soon became famous for his unusual casino direct mail and direct response
advertising copy. His two books and a continuing presence in IGWB and Slot
Manager magazines earned him international fame--and in 2004 he was named
the first winner of the Casino Marketing Lifetime Achievement Award at Casino
Marketing, the National Conference, held annually in Las Vegas.
Also in 2004, Conference sponsors Raving Consulting and the Ascend
Media Gaming Group inaugurated the Romero Awards for excellence in casino
marketing. Winners in the various categories are those who best fulfill the
spirit of Johns long crusade for measurable and accountable casino
marketing. John personally presents the trophies.
A few of John's offbeat credits: A speaking role in "The Gauntlet,"
directed by his friend Clint Eastwood; a 439th place finish in the 1973 Boston
Marathon; scored six world championship bouts as a boxing judge including
Gene Fullmer-Dick Tiger and Harold Johnson-Willie Pastrano; formed a team
of marathon runners and in 1972 they broke the Guinness Book of World Records
mark for 18 holes of golf, finishing in 47 minutes, 17 seconds; once roared
across Lake Mead in an unlimited hydroplane at more than 150 miles per
hour.
His current clients include G.A. Wright Casino Marketing of Denver,
Gomes Gaming and Resorts International in Atlantic City, Pechanga Resort
and Casino in California, and Oaklawn Park race track and casino in Arkansas.
Former Las Vegas clients include Harrah's Las Vegas, Flamingo Las Vegas,
Rio, Imperial Palace Las Vegas, Caesars Palace, Riviera, Tropicana, Dunes,
Frontier, Golden Nugget, and Palace Station. Also the former Sahara-Tahoe,
the frormer Siena in Reno, and Indiana Live in Indianapolis. And in Atlantic
City, Resorts International, Harrahs, and Tropicana.
Reach John by Fax at 303-805-2509 or by e-mail at
Romeromkt@aol.com
"Secrets of Casino Marketing" and "Casino Marketing" are published
by American Eagle Arts & Letters. Order with a free call: 1-888-317-6727.
From metro Denver dial 303-805-4269. |